Terms of Service

1. Agreement

By accessing www.iystar.com or placing an order you agree to these Terms. If you do not agree, please do not use the site.

2. Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase. You are responsible for the accuracy of your account information and for keeping your password secure.

We may suspend or close accounts that breach these Terms, engage in fraud, or abuse the service.

3. Orders and pricing

When you check out we generate a quote that is valid for 10 minutes. Prices shown are the landed price: they include shipping and, where applicable, estimated taxes and import duties for the selected market.

We may correct pricing or availability errors at any time; if an error affects your order we will contact you before charging you.

4. Payment

Payments are processed by our third-party payment provider. Your order is confirmed only after payment is captured. Until then stock is reserved for a limited time and may be released.

5. Shipping and delivery

Each store fulfils and ships its own orders, so a multi-store order may arrive in several packages. Delivery estimates are provided on each product and at checkout and are estimates, not guarantees.

6. Returns and refunds

Returns are accepted within the return window shown on each store (default 30 days), subject to our Returns & Refunds Policy. Refunds are issued to the original payment method.

7. Acceptable use

You may not misuse the site: no scraping, no attempts to breach security, no resale of products purchased for commercial purposes without agreement, no unlawful content.

8. Intellectual property

The IYSTAR name, logo, and site design are our property. Product names, images and brands belong to their respective owners.

9. Liability

To the maximum extent permitted by law, our aggregate liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits rights you have under mandatory consumer law.

10. Governing law and contact

These Terms are governed by the laws applicable at our principal place of business, without prejudice to mandatory consumer-protection rules in your country of residence.

Questions: legal@iystar.com.